State Farm® Insurance Agent Claire D Justo
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
KEAKUKI
September 19, 2025
5
out of
5
rating by KEAKUKI
"This State Farm are family to me. I got a Life Policy and they are very informative and extremely knowledgeable on these policies. Gary is a wealth of knowledge very professional."
Gary Walker
September 18, 2025
5
out of
5
rating by Gary Walker
"Love these guys they definitely went above and beyond for me. I needed a new auto and home policy being new to the area they had it done very quickly great premiums great people quality insurance I doubt I would ever change companies. I highly recommend this office."
We responded:
"Gary, thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you for letting us be your good neighbor!"
Arroson Ahulau
September 16, 2025
5
out of
5
rating by Arroson Ahulau
"I was able to meet my agent Claire in person, she reviewed my auto insurance coverage, and was very thorough. We were able to cover gaps and helped me with my life insurance. I highly recommend this office."
We responded:
"Thank you for sharing your experience! We’re so glad we’re able to review your coverage thoroughly and help fill in any gaps. We truly appreciate your recommendation and the trust you’ve placed in our office"
Ofelia De Rivera
September 12, 2025
5
out of
5
rating by Ofelia De Rivera
"I really appreciate the help I received with my agent. Claire explained everything clearly, answered my questions and made sure my coverage is enough for my needs. I highly recommend this agency. ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you for your thoughtful review. Your trust and recommendation mean the world to us!"
Alona Namauu
September 11, 2025
5
out of
5
rating by Alona Namauu
"She’s a great agent!"
We responded:
"We appreciate your kind words! We work hard for our customers, and we’re happy you had a great experience. "
Charles
August 27, 2025
5
out of
5
rating by Charles
"State Farm is great and the biggest insurance company in the country. I really enjoy working with Kia and his staff, very friendly people"
We responded:
"Charles, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
Leif Erickson
June 12, 2025
5
out of
5
rating by Leif Erickson
"Great People to work with, 15 minutes from legal health."
Connie DeGuair
May 12, 2025
5
out of
5
rating by Connie DeGuair
"Aloha, GARY WALKER IS AWESOME!!!! HE IS ONE OF THE MOST FRIENDLY, HELPFUL, PROFESSIONAL STATE FARM INSURANCE ASSOCIATES I HAVE EVER HAD THE PLEASURE OF WORKING WITH! TO DAY I REACHED OUT TO STATE FARM FOR HELP AND ASSISTANCE WITH A CHARGE ON MY BANK ACCOUNT FROM STATE FARM THAT I DIDN'T UNDERSTAND. I CONTACTED STATE FARM AND WAS BLESSED TO HAVE GARY HELP AND ASSIST ME! HE QUICKLY EXPLAINED THE CHARGE AND LET ME KNOW THAT IT WAS RATE INCREASE CHARGE AND THAT I SHOULD HAVE BEEN CONTACTED TO LET ME KNOW OF THE INCREASE! HE APOLOGIZED THE HICUP AND LET ME KNOW THAT IT WOULD NOT HAPPED AGAIN! I REACHED OUT TO GARY AND ASKED HIM TO BE MY PERSONAL STATE FARM INSURANCE AGENT, WHICH HE GLADLY AGREED TO BE! I CERTAINLY REACH OUT AND TELL EVERYONE ABOUT MY AWESOME STATE FARM INSURANCE AGENT GARY WALKER, WHO REALLY CARES ABOUT HIS CLIENTS!!!!"
Jody Lodice
August 15, 2024
5
out of
5
rating by Jody Lodice
"I highly recommend this office. Claire is one in a million. We recently relocated and are still figuring things out. She was able to get our insurance transferred and new cards emailed with in minutes. Fantastic service"
We responded:
"Hey Jody, Thanks for the awesome review! I'm glad Claire could help with your insurance transfer so quickly. We're here for any future needs you might have. - Kia Kamauu - State Farm Insurance Agent, Hilo, HI"
Sunny Seal
August 4, 2024
5
out of
5
rating by Sunny Seal
"Excellent service, by phone and in person. Happily answered all our questions and we got a better rate than the insurance company we had been using. Local friendly and knowledgeable."
We responded:
"Hi Sunny! Thanks a bunch for your awesome review! I'm so happy we could answer all your questions and help you get a better rate! Our team is always here to assist you, whether by phone or in person. If you need anything else, don't hesitate to reach out! - Kia Kamauu - State Farm Insurance Agent, Hilo, HI"
Chris Skiff
July 22, 2024
5
out of
5
rating by Chris Skiff
"Very pleased with the service and insurance provided here. I called several firms in Hilo and no other company could offer the insurance I wanted, at this high level of service. The whole process was very simple and timely. Mahalo nui loa, Gary!"
We responded:
"Hey Chris, thanks a bunch for your awesome review! I'm so happy we could provide the insurance you needed with the high level of service you were looking for. Gary and the team work hard to make the process simple and timely. Mahalo nui loa for choosing us! If you need anything else, we're here for you! - Kia Kamauu - State Farm Insurance Agent, Hilo, HI"
Tate Hirayama
June 7, 2024
5
out of
5
rating by Tate Hirayama
"Kia and his team are very efficient. The customer service we receive is the best. Thank you, State Farm!"
We responded:
"Tate, we're thrilled to hear you found our team efficient and provided you with the best customer service! We're pleased to have left such a positive impression on you. Thank you for choosing State Farm for your insurance needs! Kia Kamauu - State Farm Insurance Agent, Hilo, HI"
Miguel Perez
May 31, 2024
5
out of
5
rating by Miguel Perez
"I would highly recommend this location as well as state farm all together. Everyone in the office is super knowledgeable, friendly, and helpful. They make you feel like family. I switched from progressive the minute I walked in due to their unbeatable quotes!"
We responded:
"Miguel, we're glad you found our team at Kia Kamauu - State Farm Insurance Agency knowledgeable, friendly, and helpful! We're pleased you felt like family and that we could provide unbeatable quotes that led you to switch from Progressive. We're grateful for your recommendation and look forward to assisting you with all your insurance needs!"
Eileen Huey
May 28, 2024
5
out of
5
rating by Eileen Huey
"Marleen is an absolute saint. I would insure anything with this agency knowing Marleen was there to take care of me! I have never had such pleasant and helpful interactions with an insurance professional, or probably any professional in general, before. She has taken care of any questions, challenges, or concerns I had, and always went well above and beyond to make sure I was well cared for. Thank you so much for all you have done, Marleen, and thank you for being such a joy to work with!!"
We responded:
"Eileen, your glowing review truly warms our hearts! Marleen is an exceptional member of our team, and we're happy that she provided you with such outstanding service. We're overjoyed that you had a pleasant and helpful experience with us. Thank you for trusting us with your insurance needs! - Kia Kamauu - State Farm Insurance Agent, Hilo, HI"
Aukake Manaois
May 15, 2024
5
out of
5
rating by Aukake Manaois
"Outstanding service, called in the morning , walked out by Noon insured with the best rate ever. Thank you Claire and Kia!!!!!"
We responded:
"Thank you, Aukake, for your glowing review! We're pleased to hear you had such a quick and efficient experience with Claire and our team, securing the best insurance rate. We're grateful for your trust and look forward to assisting you further in the future! - Kia Kamauu - State Farm Insurance Agent, Hilo, HI"
Freddy Billy
May 13, 2024
5
out of
5
rating by Freddy Billy
"I had a amazing experience coming to this office. I walked in looking for car insurance and Claire did an amazing job helping me. I highly recommend this office."
We responded:
"Freddy, we're thrilled you had an amazing experience at our office! Claire did an outstanding job assisting you with your auto insurance needs. We're pleased you highly recommend our office and are grateful for your positive feedback. Feel free to reach out for any future insurance assistance! - Kia Kamauu - State Farm Insurance Agent, Hilo, HI"
William Maheras
April 15, 2024
5
out of
5
rating by William Maheras
"Excellent customer service!! Transitioning from another carrier to State Farm was an easy process. Very good rates."
We responded:
"William, thank you for the kind words about our customer service! I'm glad we could make your transition to State Farm smooth and provide you with very good rates. - Kia Kamauu - State Farm Insurance Agent, Hilo, HI"
Erin Schaefer
April 10, 2024
5
out of
5
rating by Erin Schaefer
"I am very happy with Kia and Claire. Honestly, I thought all would pale in comparison to Nelson Fukuhara, but everyone in Kia’s office has been warm and welcoming, and helpful. Finally, an insurance business with wonderful customer service! Well done Kia and krew!"
We responded:
"Erin, we are thankful for the five-star rating! Claire's dedication to our team has been remarkable, and we're delighted that she could assist you with your business insurance needs."
Taquila Sambrana
April 2, 2024
5
out of
5
rating by Taquila Sambrana
"Super friendly service by Claire. She was so helpful and I was able to get full coverage very quickly and easily. I highly recommend her to everyone. Thank you so much Claire!"
We responded:
"Thank you for the five-star rating, Taquila! I'm pleased to hear that Claire provided you with super friendly and helpful service, making it easy for you to get full coverage. We appreciate your recommendation and look forward to assisting you with all your insurance needs in the future! - Kia Kamauu - State Farm Insurance Agent, Hilo, HI"
Jared Weichers
March 14, 2024
5
out of
5
rating by Jared Weichers
"I live in Keaau and Kia is my State farm agent. Great guy, excellent customer service, friendly and helpful agent, and clean and organized office. 100% recommend."
We responded:
"Hi Jared, thank you for your kind words. We are thrilled to hear that you had a great experience with our team. Providing excellent customer service is our top priority, and we are delighted to know that you found our agent to be friendly and helpful. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. - Kia Kamauu - State Farm Insurance Agent, Hilo, HI"
Jennifer Cook
March 11, 2024
5
out of
5
rating by Jennifer Cook
"Kia met us on a weekend to talk over options of a joint or individual plans. He explained about coverages and I really appreciate him taking the time so we could understand our options -"
We responded:
"Jennifer, we are thrilled to hear that you found our weekend meeting helpful in understanding your insurance options. Providing clear explanations and discussing coverages is a priority for us, and we are grateful for the opportunity to assist you. Thank you for choosing us to help with your insurance needs! - Kia Kamauu - State Farm Insurance Agent, Hilo, HI"
Craig Cummings
February 23, 2024
5
out of
5
rating by Craig Cummings
"If you Want an Insurance company That Cares, and is Efficient, Kia is my Choice. I have been Treated Well, Prices are Very Fair and Competitive. I'm a Satisfied Customer."
We responded:
"Thank you for the wonderful review, Craig! We truly care about our customers and want to make sure they are happy in every aspect. Thank you for trusting us with your insurance needs and we're happy to have you as part of our State Farm family!"
Camilla Von Lortz
February 22, 2024
5
out of
5
rating by Camilla Von Lortz
"Fast and every sign up! Excellent Customer Care Service!!"
We responded:
"Camilla, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
Juliet Bergonia
February 12, 2024
5
out of
5
rating by Juliet Bergonia
"We had excellent service from State Farm especially Claire Justo"
We responded:
"Juliet, thank you for sharing your experience with Claire! We greatly appreciate you letting us be your good neighbor."
Ai Chir Magliulo
February 8, 2024
5
out of
5
rating by Ai Chir Magliulo
"Service is prompt. Claire is very helpful and courteous."
We responded:
"Ai, thank you for the five-stars for Claire! We greatly appreciate your business."